FAQ
Are the products official?
Yes! All our products are official, licensed directly by manufacturers and authorized distributors. We work exclusively with globally recognized suppliers, ensuring authenticity and quality.
Our products include:
- Official tags
- Authenticity seals
- Original materials and finishing
- Official packaging (when applicable)
If you still have doubts, our team can provide additional photos and details before your purchase.
If I don't like it, can I return it?
In cases of regret or dissatisfaction, you may request the return of the product within 7 calendar days from receipt, as provided for in the Consumer Protection Code.
Important: Personalized products (with name, number or any modification requested by the customer) cannot be exchanged or refunded, except in cases of manufacturing defects.
How to choose the right size?
To make the right purchase, always consult our Size Guide. If in doubt, choose a size larger than you normally wear, this way you guarantee more comfort, freedom of movement and avoid surprises when getting dressed.
Is it safe to buy from FFJ?
Our store is Recommended by Trust Pilot. Since 2020, we have delivered more than 50 thousand orders throughout Wolrd, building a trajectory of 5 years of experience, quality and dedication.
How does delivery work?
Standard products (home and away jerseys from UK and major European clubs) are shipped directly from our physical store. Retro products and more exclusive models are shipped directly from our warehouse. Shipping takes 3 to 5 business days. Customized products may take an additional 1 to 2 business days for production and finalization before shipping.
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